Frequently Asked Questions & Tips
How many units will I need?
The number of units you will need will depend on a number of factors including: how many people will attend, how long is the event and whether or not food and beverages are being served. Rather than guess, we invite our customer to give us a call and we’ll accurately estimate the number.
How do I pay for my rental?
We accept all major credit cards.
What is included in the costs?
All delivery and pick-up fees, the initial set-up and restocking service as well as weekly cleaning are included in the cost of each unit and trailer. Each unit/trailer will arrive clean and equipped with all the necessities.
What should I look for in a rental company?
Renting a porta potty can be confusing to someone who has never dealt with a portable toilet rental company. Choosing a reliable company can make the difference between a successful event and a disaster. When looking for a dependable company, use the following qualities as a guideline.
The occasions that require porta potty rental are numerous. Hiring a company that offers several different options will make planning your event much easier. A basic porta potty is great for construction sites. In a more formal setting you will need options that go beyond the basics. Luxury units make the experience of using a porta potty much nicer. Better units may have carpet, porcelain fixtures, soft music and mirrors. They give the user the experience of being in a permanent restroom. The company may also offer optional extras such as air freshener, decorations, hand towels and lotion. Good companies will offer a range of options between basic units and luxury units to cover any event. The option to hire an attendant is always offered by the best companies. The attendant will be available to help your guests and to keep each unit clean, fresh and well stocked between uses. There should be no minimum placed on the number of toilets that must be rented. Most reputable companies are happy to rent one toilet or several, depending on the need.
One of the main things to look for in your porta potty rental company is knowledge. Your first contact when you call the company should be able to accurately answer all of your questions in a professional manner. They should know exactly how many units you need for the number of guests you are expecting. Underestimates on the number of needed toilets can quickly lead to overflowing tanks. If you are renting the units for multiple days, your company should know exactly how often your porta potties will need to be serviced. Hiring a company that does not pay attention to these details can cause an embarrassing shortage of usable facilities.
Honest companies will give you a fair quote based on location, number of units required, maintenance and any extras you request. Beware of companies that tack hidden fees to the final invoice. Disreputable companies are often less than careful about cleanliness. If your units arrive to the site with a strong foul odor, they have not been properly cleaned between uses. Most companies do not use the same units for construction sites and events. A reputable company will have a list of references prepared to show upon request. You can also check to see if the company is registered with the Portable Sanitation Association International. This porta potty rental trade association has high standards that members must meet to join.
Are the porta potty units sanitary?
Yes. They not only come clean and ready to use, but we will also come around to clean periodically. When you are ready to call for pickup, there is no need to spend valuable time cleaning them yourself. We will do it for you.
Do They Flush?
Some do and some don’t depending on the unit you order. Standard units are not flushable, but do have a large waste unit attached. Portable flush units do, of course, flush. They have a fresh water supply tank and a waste holding tank.